Please read these terms carefully before using our website and services.
Last updated: January 2024
By accessing and using the owl-beam website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
owl-beam provides guided tour services in Cape Town and the Western Cape region of South Africa. Our website allows users to browse tour options, submit booking requests, and access information about our services.
Submitting a booking request through our website does not guarantee a confirmed booking. All bookings are subject to availability and confirmation by our team. A booking is only confirmed once you receive a confirmation email from us.
All prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable. Prices may be subject to change without notice prior to booking confirmation.
Payment details and options will be provided upon booking confirmation. Full payment is typically required at least 48 hours before the scheduled tour date unless otherwise agreed.
We reserve the right to cancel or reschedule tours due to adverse weather conditions or other circumstances beyond our control. In such cases, you will be offered an alternative date or a full refund.
When using our website and services, you agree to:
Some tours involve physical activity and may not be suitable for everyone. You are responsible for assessing your own fitness and health conditions before booking. Please inform us of any medical conditions or special requirements at the time of booking.
All content on this website, including text, images, logos, and design elements, is the property of owl-beam or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
To the fullest extent permitted by law, owl-beam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claims arising from our services shall not exceed the amount paid by you for the relevant tour.
You agree to indemnify and hold harmless owl-beam, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Use or your use of our services.
Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content or practices of these external sites.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website after any modifications constitutes acceptance of the updated terms.
These Terms of Use shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: Unit 12, Clocktower Precinct, V&A Waterfront, Cape Town, 8001, South Africa